Remote App Screen Refresh

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when using outlook 2010 on our terminal server using remote app screen freezes sometimes. if go application , outlook working fine again. problem occurs when switching windows (e.g. after using send button on new email).

hi,

 

you can check whether add-in, com lead issue. please open outlook 2010 in safe mode see whether issue still exists.

1.  open start menu , click on run.

2.  type command line outlook /safe in open: field (note: there space between outlook , forward slash). click ok

3.  open outlook client in safe mode.

 

work office safe modes

http://office.microsoft.com/en-us/outlook-help/work-with-office-safe-modes-hp010140792.aspx

 

do have installed antivirus software in rds server, may cause issue.

 

if so,  please try disable antivirus software see if same issue still exists.

 

ensure users using remote desktop client latest version.
remote desktop connection 7.0 client update remote desktop services (rds) windows xp sp3:  http://support.microsoft.com/kb/969084/en-us

 

 

technology changes life……


Windows Server  >  Remote Desktop Services (Terminal Services)



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