VDI Windows 7 x64 not enforcing timeout on disconnected sessions

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i have windows 7 x64 vdi collection doesn't end disconnected session after x amount of time. on same rds deployment, have 2 other collections (windows 7 x86) , timeout settings apply without problems. both cap , rap ok @ rd gateway level. appears issue x64 related. else encountered this? rds server running windows 2012 r2 (web access, gateway, brokers, license, rdsh, rdvh)

hi fred,

you may try patch windows systems , disable third party applications see whether works.

if doesn’t, suggest contact microsoft customer support , services more in-depth investigation can done more satisfying explanation , solution issue.

you may find phone number region accordingly link below:

global customer service phone numbers

https://support.microsoft.com/en-us/gp/customer-service-phone-numbers/en-au?wa=wsignin1.0

best regards,

amy

please remember mark replies answers if , un-mark them if provide no help. if have feedback technet subscriber support, contact tnmff@microsoft.com.



Windows Server  >  Remote Desktop Services (Terminal Services)



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