Occasional printing errors

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morning everyone,
one of our clients experiencing off , on printing issue our medical software runs on top of sql server.  on occasion when go print report, if printer has not been used while, "printer not ready error".  currently, have workaround printing page word or other application, printer comes "online" , works report.  any ideas or further information need get?  unfortunately, don't have further information event logs yet need contact server team those.  that can problematic major hospital , low level issue.
thanks,
brian
brian fink, mcse

hi,

 

the information not enough. please confirm following things:

 

1.    does issue occur 1 user or many users?

2.    the exact error message.

3.    operating system version on both printer server , client.

 

meanwhile, here general troubleshooting guide might helpful you:

 

troubleshooting common printing problems

http://technet.microsoft.com/en-us/library/cc759319(ws.10).aspx

 

general troubleshooting information

http://technet.microsoft.com/en-us/library/cc775425(ws.10).aspx

 

troubleshoot printer problems

http://windows.microsoft.com/en-us/windows-vista/troubleshoot-printer-problems

 

regards,

bruce



Windows Server  >  Print/Fax



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