VSS Issue - Causes shares to stop working

-

i've got issue vss, confused ____ out of me 45 minutes, got call desk morning telling me shares werent working on 1 of our file servers. investigated it, couldn't see wrong server @ all, tried restarting server service, hung, rebooted server. came fine, working 15 minutes, got call saying had stopped working again. thing had noticed since server had booted was:

event type:    information
event source:    service control manager
event category:    none
event id:    7036
date:        18/11/2009
time:        09:27:06
user:        n/a
computer:    xxxxxxxx
description:
microsoft software shadow copy provider service entered running state.

more information, see , support center @ http://go.microsoft.com/fwlink/events.asp.

frantically stopped services, killing off backup jobs on server, disabled vss on drives - , started working again. after working, googled through things, , found ee article: http://www.experts-exchange.com/os/microsoft_operating_systems/server/2003_server/q_23985014.html unfortunately, guy having issue didn't nice thing , leave kb fix. wondering if else has encountered , me letting me know kb, or fix, or anything... having file server without vss in day in age sys admin ____.

thanks.

-rich

hi rich,

 

based on our experience, third party can cause conflict resulting vss issue. in order narrow down cause of issue more efficiently, let refer following steps perform clean boot see if issue still continues.

 

step 1: perform clean boot

 

1. click "start", go "run", , type "msconfig" in open box start system configuration utility.

 

2. click "services" tab, check "hide microsoft services" box , click disable (if not gray).

 

3. click "startup" tab, click "disable all" , click "ok".

 

4.  restart computer. when "system configuration utility" window appears, please check box , click "ok".

                                                                                                                                                    

meanwhile, suggest apply vss rollup update onto problematic server.

 

1. please apply hotfix mentioned in following kb article

 

a volume shadow copy service (vss) update package available windows server 2003

http://support.microsoft.com/kb/833167 

 

a volume shadow copy service (vss) update-2 package available

http://support.microsoft.com/kb/887827 

 

availability of volume shadow copy service (vss) update rollup package windows server 2003 resolve vss snapshot issues

http://support.microsoft.com/default.aspx?scid=kb;en-us;940349 

 

availability of windows server 2003 post-service pack 2 com+ 1.5 hotfix rollup package 12

http://support.microsoft.com/default.aspx?scid=kb;en-us;934016 

 

a new volume shadow copy service update available fixes various volume shadow copy service problems in windows server 2003

http://support.microsoft.com/kb/913648/en-us 

 

the backup application stops responding when perform backup uses volume snapshot in windows server 2003 sp1

http://support.microsoft.com/kb/923628

 

best regards,

david shen

this posting provided "as is" no warranties, , confers no rights.


Windows Server  >  File Services and Storage



Comments

Post a Comment

Popular posts from this blog

Edit Group Policy

-
i have pc has power settings pushed out default domain policy in ad environment. of course on local machine "some settings managed system adminstrator". the machine temporarily no longer in contact domain controller (it's been physically moved , not on same network now) can't updated gpo settings. i believe if edit local group policy won't make difference because of group policy processing , precedence. since it's temporary away ad network, still want use settings of ad user. is there somewhere in registry stored can edit power plan manually until can sync domain? (i need prevent sleeping while plugged in - it's set 1 hour) thanks! allen crist i found site: http://gpsearch.azurewebsites.net/#7916 i able add policy to hkey_local_machine\software\policies\microsoft\power using specs found on site. looks solved issue. i'll report if didn't. thanks! allen crist ...
Read more

Hyper-V VM not reaching OS 'Logon' screen

-
i trying migrate vm vmware hyper-v. so far have done following (seemingly successfully): prepare vmware vm conversion hyper-v format (vhd) within vmware workstation 8.0 environment following steps guide: http://social.technet.microsoft.com/forums/en/winserverhyperv/thread/ef8c12f7-c45d-442e-9a30-c43cd87df3b3   (i.e. remove vm tools, add new ide hard disk…) use vmdk2vhd application convert individual vmdk files vhd ones create new vm in hyper-v exporting in 3 newly converted vhd files at point have checked settings , powered on vm in hyper-v find although windows begins load expected manages reach screen prior login screen saying either of following messages: “windows starting up…” “the active directory rebuilding indices… please wait” to knowledge, albeit limited in area, vm should present me login screen since appears in vmware. if start vm in safe mode can login not desired affect. below details of vm: operating system: windows server 2003 (enterprise edit...
Read more

DNS question...

-
i new setting dns server....my domain name expl. "domain.com"....i set "a" record in forward lookup for  www.domain.com itself...."server's local ip"....i've added no other zones , i seem able resolve names except own....www.domain.com.....also, do i put my isp's dns ip's....for external dns's server can't resolve?....forwarding or in nic setup?......i want setup in my dns server don't have include them on client side..... thanks mark     not put isp dsn server address in settings on nic dc or clients. should point local dns server on dc. set dns forward public dns, such isp. bill Windows Server  >  Network Infrastructure Servers
Read more