Gateway connection problems

when using mac air @ home accesses internet when attempting access cloud service following failure message: gateway failed connect message 500 (the connection reset peer). 

this happens @ home router access internet. advice gratefully received driving me nuts.

hey,

does computer can access cloud services?

if work computer, please check following on lapnbsp;

• firewall 
  
• blocks or incorrect routing settings.
• check port approached him right

if not work computer, please check following:

• settings blocking server / cloud remote access.
  
• firewall setting.
  
• routing settings.
  
• port settings.
  
• identification settings

for more information error messages ("connection reset peer") , recommendations address issue click on link: http://technet.microsoft.com/en-us/library/cc957018.aspx

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please mark answer if helps solve issue

tzuri ben ezra | certifications: comptia a+ ,microsoft mcp, mcts, mcsa, mcitp |
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Windows Server  >  Remote Desktop clients