Hotfix to address the H.264 encoding issue on both the Windows 8.1 Client and Server 2012 R2 while serving Remote Desktop to Surface 2 client (in H.264 mode)?

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hi,

there appears horrible bug affects (remotefx 8.1 behavior in h.264 mode) surface 2 (mstsc) ms terminal services client (for example: surface 2 connect 640x480 windows 8.1 professional windows server 2012 r2) struggle displaying remote content due horrible graphical h.264 decoding errors caused invalid h.264 data sent server component/back-end?
there hotfix in development/available fix h.264 encoding on both windows 8.1 client server 2012 r2 serving remote desktop surface 2 client please? else can done rid of artifacts , make remote desktop content refresh please? information welcome.

hi,

is there hotfix in development/available fix h.264 encoding on both windows 8.1 client server 2012 r2 serving remote desktop surface 2 client please? else can done rid of artifacts , make remote desktop content refresh please? information welcome.

as far know, there isn’t any.

i suggest contact microsoft customer support , services more in-depth investigation can done more satisfying explanation , solution issue.

in addition, if issue has been proved system flaw, consulting fee refund.

you may find phone number region accordingly link below:

global customer service phone numbers

https://support.microsoft.com/en-us/gp/customer-service-phone-numbers/en-au?wa=wsignin1.0

best regards,

amy

please remember mark replies answers if , un-mark them if provide no help. if have feedback technet subscriber support, contact tnmff@microsoft.com.



Windows Server  >  Remote Desktop Services (Terminal Services)



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