Users Get disconnected...IE: you are no longer connected to the server pop-up??

hello., hope can shed light on this... here infrastructure , issue.... 

 

server 2003 r2  single domain.

1 file-server, 1 exchange email server. 17 client users running windows xp pro. 

folder re-direction of docs , desktop

 

i have 2 users experiencing issue , when create new user issue occurs well. whilst user logged in, try access shared file on mapped drive or home directory, pop appears saying " no longer connected server" , have re-sync, keeps occurring over , over.

the thing has changed users home directory backed , moved d: drive instead of c: drive  i made sure folder re-direction pointing correct share. don't believe causing issue, but i cant seem find problem. there nothing related in event log. please help???

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tony

hi tony,

 

thanks posting here.

 

according description suspect issue may cause because failed connect shared folder, system prompt offline notification.

 

have deployed offline files group policy settings folder redirection?

is there relate information been recorded in event log ?

 

generally, these issue occurred due network connectivity , name resolution , permission assignment .

 

here suggestions refer :

 

for 2 users encountered issue :

 

·         please check connectivity between problematic computers , file server access shared folder via fileserver’s host name ,fqdn or ip address first.

·         check if mapped drive connection network share maybe lost , kb297684 , enabled regkey on server & client machine

·         checked binding order - correct network interface @ top of order

·         nic diver version updated

·         hard-set nic speed , duplex

·         re-joined new hostname

 

for new user account ,in addiction steps above ,please check share , ntfs permission of shared folder , make user new user account has been assigned appropriate permission . sometime issue might cause due new account information not been replicated member server. default , need 15 minutes complete replication.

 

mapped drive connection network share may lost

http://support.microsoft.com/kb/297684

 

here background information written mvp refer :

 

folder redirection

http://msmvps.com/blogs/acefekay/archive/2009/09/08/folder-redirection.aspx

 

thanks.

 

tiger li

 

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