Connecting to RDS Collection with Palo Alto FW issue
we have small 2012 r2 remote desktop services environment set has been working perfectly. recently needed add additional server collection accommodate additional load. this worked fine of people had connecting except 1 location. that location reason cannot connect published application session when gateway sends them second server. we have worked client , seems issue palo alto networks firewall. when connect outside of firewall can connect either server in collection fine. however when behind firewall unable connect second server.
it seems clear me issue on end working other clients, client has worked directly palo alto networks , claim cannot figure out why not working.
is there missing?
hi,
please ensure ports required rds open.
rds 2012: ports used during deployment?
as third party firewall should blocking traffic, may try check firewall rules defined , whether there logs.
in addition, may use network monitor or other network capturing tools capture network traffic find out specifically which traffic blocked able to narrow down the rule defined within firewall.
best regards,
amy
please remember mark replies answers if help.
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Windows Server > Remote Desktop Services (Terminal Services)
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