Windows7 restricted users cant print

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i have mixed win764bit / xp32bit enviroment server2003 print server , oki c8600.

i updated server latest 32bit , 64bit drivers when win7 users try , print sticks in print queue on "spooling".

my next step install printer direct rather via printer server. when install user wizrd hangs on 'installing printer...' printer appear in printers , faxes. if try , print it again sticks in print queue on "spooling".

i logged in admin , printer installed straight away , able print without issues. have other printer installed including oki printer , print fine. caled oki said access control on router????....idiots!

i logged in standard user , ran processmonitor try , see if got access denied got attached read out. disabled sohos make sure wasnt casuing issue.

any ideas causing issue?

hi,


user can connect printer , send documents printer. default, print permission assigned members of group.


please double check permission, , refer following blog troubleshoot issue:


print spooler crash troubleshooting steps
http://blogs.technet.com/b/perfguru/archive/2008/08/06/print-spooler-crash-troubleshooting-steps.aspx


hope helps!


best regards
elytis cheng

elytis cheng

technet community support



Windows Server  >  Print/Fax



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