Can't install IE9 on Windows 2008 R2 SP1 Server

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every time attempt install ie9 on windows 2008 r2 sp1 server fails.  have gotten log file , copied here.  on getting ie9 installed appreciated.

started: 2012/09/17 (y/m/d) 20:00:12.055 (local)
00:00.000: time format in log: mm:ss.mmm (minutes:seconds.milliseconds)
00:00.015: command line: "c:\windows\softwaredistribution\download\install\wu-ie9-windows7-x64.exe" /wsus
00:00.015: info:    setup installer internet explorer: 9.0.8112.16421
00:00.015: info:    previous version of internet explorer: 8.0.7601.17744
00:00.015: info:    checking if iexplore.exe's current version between 9.0.6001.0...
00:00.015: info:    ...and 9.1.0.0...
00:00.015: info:    maximum version on run ieak branding is: 9.1.0.0...
00:00.015: info:    iexplore.exe version check success. install can proceed.
00:00.015: info:    trying extract id: 7006 (0) "ie9-neutral.extracted.cab"
00:00.156: info:    trying extract id: 5006 (0) "ie9-support.cab"
00:00.780: info:    operating system: windows server: 6.1.7601 (service pack 1)
00:00.780: info:    windows 7 operating system detected.
00:00.795: info:    service pack major: 1
00:00.795: info:    service pack minor: 0
00:00.795: info:    service pack name:  service pack 1
00:00.795: info:    neutral pack not downloaded internet. installation continue using extracted package.
00:00.873: info:    no reboot logic message nrapistart(0), lparam=0x00456780 returned 0x00000000.
00:03.026: info:    no reboot logic message nrapiscan(1), lparam=0x00000001 returned 0x00000000.
00:03.026: info:    no reboot logic message nrapistartinstall(4), lparam=0x00000001 returned 0x00000014.
00:03.026: info:    installing extracted package. c:\windows\temp\ie9e21e.tmp\ie9-neutral.extracted.cab
00:03.026: info:    launched package installation: c:\windows\system32\dism.exe /online /add-package /packagepath:c:\windows\temp\ie9e21e.tmp\ie9-neutral.extracted.cab /quiet /norestart
00:08.159: info:    process exit code 0x00000002 (2) [the system cannot find file specified. ]
00:08.159: error:   neutral msu installation failed (exit code = 0x00000002 (2)).
00:08.159: info:    no reboot logic message nrapiinstalldone(7), lparam=0x00000002 returned 0x00000000.
00:08.159: info:    no reboot logic message nrapistartfinish(11), lparam=0x00000000 returned 0x00000000.
00:08.159: info:    no reboot logic message nrapifinish(12), lparam=0x00000000 returned 0x00000016.
00:08.174: error:   couldn't create setup troubleshooting shortcut on desktop. hresult: 0x80070002,
00:08.174: info:    setup exit code 0x00000002 (2) [the system cannot find file specified. ]
00:08.174: info:    cleaning temporary files in: c:\windows\temp\ie9e21e.tmp
00:08.205: info:    unable remove directory c:\windows\temp\ie9e21e.tmp, marking deletion on reboot.
00:08.205: info:    released internet explorer installer mutex

bill

try following...

  • reboot server once
  • delete temporary files from c:\windows\temp\ & c:\windows\softwaredistribution\download\install folders
  • download ie installer following link

windows internet explorer 9 windows 7 64-bit edition , windows server 2008 r2 64-bit edition

http://www.microsoft.com/en-us/download/details.aspx?id=23332

  • disable windows firewall , av temporarily
  • before installing ie, disable internet on server (if applicable)
  • execute ie installer elevated cmd ( run admin )

hope work.

regards,santosh

i not represent organisation work for, opinions expressed here own.

this posting provided "as is" no warranties or guarantees , confers no rights.



Windows Server  >  Windows Server General Forum



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