Unable to to log on through Terminal Services

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hello,

i following error when trying remote log in domain servers.  i'm able to rdp other servers no problem.  this never issue, rdp servers (win2003, 2008, xp machines etc).  i've double checked terminal services settings , permission settings , remote users group if changed it's same.  could network virus or need apply kind of patch(es)? 

windows 2003 sp2 domain

error message:

"to log on remote computer, must have terminal server user access permissions on computer. default, members of remote desktop users group have these permissions. if not member of remote desktop users group or group has these permissions, or if remote desktop user group not have these permissions, must granted these permissions manually."

thanks in advance,

milton

hi,

 

whether have installed terminal services in windows 2003 domain controller or not? may check following kb.

“you cannot connect windows server 2003 terminal server standard remote desktop session; however, connection console session /console switch (or /admin switch rdc 6.1 or higher) remains functional.”

http://support.microsoft.com/kb/2448846

 

for reference, here checkpoints server troubleshoot issue.

 

·          double check user in server’s remote access list. click control panel, system, select remote option. see if user in select remote users.

·          type "secpol.msc" "start menu"- > "run".

-          navigate [local security settings\local policies\user rights assignments\allow log on through terminal services properties] control.

-          check policy whether contains "remote desktop users" group. default, "remote desktop users" group should exist except it’s domain controller.

·          type "rsop.msc" "start menu" -> "run". open "resultant set of policy" show group policy settings have been applied machine , user.

-          navigate [computer configuration\windows settings\security settings\local policies\user rights assignments\allow log on through terminal services properties] control.

-          check policy whether contains "remote desktop users" group. if domain group policy has configured right , account not granted permission, please open corresponding domain group policy in group policy editor , grant account or group member right.

 

hope helps.

 

regards,

dollar wang

forum support

please remember mark replies answers if , unmark them if provide no help. if have feedback technet subscriber support, contact tnmff@microsoft.com.

 

 

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Windows Server  >  Remote Desktop Services (Terminal Services)



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